Can I cancel my order?

If you need to cancel your order, please contact us immediately at   customerservice@gabila.org, or call us at 631-608-9140 ext 9.

I want to order something that’s not on the website. How can I do that?

YES! We’d be happy to customize an order for you. Please contact customerservice@gabila.org, or call us at 631-608-9140 ext 9.

I can’t login to my account. What should I do?

Try resetting your password; you’ll receive an email allowing you to log in and change your password as desired.

How do I check the status of my order?

You will get an email with the details of an updated order. If you have an account, log in with your account number. If your current order doesn’t appear, please contact us at [...]

How do I know my order was placed?

Once you’ve placed your order, you’ll receive an email with the details of your order and a unique order number. Please review the information to make sure it’s correct. If you don’t see the [...]

Can I purchase your products over the telephone and have them shipped?

Absolutely! Just give us a call at 631-608-9140 EXT. 9

Do I need to create an account to shop at Gabila’s.com

No, you can check out as a guest if you’d like. Creating an account is an easy way to save your shipping and billing information, view current orders and look up past orders.